Privacy Policy
Last updated: November 11, 2025
1. Who We Are
Massey Wines & Spirits Ltd. is a Vancouver, British Columbia-based wine and beverage distributor.
Massey Wines began in 2012 when we saw how hard it was for restaurants to access uncommon, low-intervention beverages.
What started with a focus on Island wines has grown into a portfolio of natural imports and premium non-alcoholic options
that help restaurants and retail stores pour better.
Primary Address: 150 E 1st Ave #108, Vancouver, BC V5T 1A4
Warehouse: 915 E Cordova St, Vancouver, BC V6A 4B8
Contact:
louise@masseywines.com
megan@masseywines.com
rich@masseywines.com
2. Information We Collect
| Type | How | Purpose |
|---|---|---|
| Contact Info | Newsletter, contact, and customer/order inquiries (Gravity Forms) | Respond to requests, set up accounts, send updates, follow up |
| Website Activity | Salesmate widget (page views, form submits, interactions) | Improve the site, prioritize follow-ups, understand what’s helpful |
| Device Info | IP (anonymized where possible), browser, device type | Security, basic analytics, site performance |
| Cookies | Essential + analytics cookies | Site functionality, engagement measurement |
We do not collect payment card data on this website.
3. How We Use Your Information
- Reply to questions and requests (contact and customer/account forms)
- Send updates or confirmations you asked for (newsletter or submissions)
- Follow up manually (for example, after a customer form submission)
- Improve our website content and user experience
4. Sharing
We do not sell or rent your personal information.
We share information only when needed to operate our website and respond to you, including with:
- Salesmate (CRM used to manage inquiries and customer relationships; may process data on servers outside Canada)
- Gravity Forms (form processing for submissions you send through the site)
5. Cookies & Tracking
- Essential: Required for basic site functionality
- Analytics: Helps us understand engagement and improve content
- No ads, no retargeting: We don’t run ad retargeting based on this website
Opt out options:
- Don’t submit forms
- Adjust your browser cookie settings or clear cookies
- Email us to request deletion (details below)
6. Your Rights (Canada / PIPEDA)
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we have about you
- Request corrections to inaccurate information
- Request deletion of your information, where applicable
- Withdraw consent (for example, unsubscribe from communications)
To make a request, email:
louise@masseywines.com,
megan@masseywines.com, or
rich@masseywines.com.
We aim to respond within 30 days.
7. Security
- HTTPS encryption
- Limited access to systems that store inquiry/customer information
- Regular backups
- Reasonable safeguards to protect data from unauthorized access
8. Changes
If we make significant updates to this policy, we’ll update this page and revise the “Last updated” date above.
9. Contact
Massey Wines & Spirits Ltd.
150 E 1st Ave #108, Vancouver, BC V5T 1A4
Warehouse: 915 E Cordova St, Vancouver, BC V6A 4B8
Email:
louise@masseywines.com
megan@masseywines.com
rich@masseywines.com